Follow this simple step-by-step guide to get the most out of Mahallah360 — your complete Islamic community companion.
On the Welcome screen you will see today's English & Arabic date along with the day's Azan clocks. Choose your registration type to get started.
Tap Mahallah Members Reg. to register as a community member of your local Mahallah.
Tap Business Sanda Reg. if you are registering as a business participant associated with the Mahallah community.
If Mahallah Members Reg. is selected, the following steps will apply — you will be taken through location verification and NIC lookup to confirm your household registration before proceeding.
Before proceeding, the app requires your location access to be enabled. Once location is granted, enter the NIC number of the registered head of household to look up your record.
If location access is blocked, a prompt will appear — go to your device Settings and enable location for Mahallah360, then return to the app to continue.
Type the NIC number of the registered head of household into the field provided on screen.
Tap the Search icon to look up the registered record associated with the NIC you entered.
Your registered details will be displayed for confirmation. Once verified, request your OTP to gain access to the app.
Your name, registered Mahallah, gender, date of birth, and the registered mobile number (last 2 digits visible) will be displayed for confirmation before proceeding.
Tap Get OTP — a 6-digit code will be sent instantly to the registered phone number shown on screen.
Type the OTP received via SMS into the verification field and tap Verify to confirm your identity.
Once the OTP is verified you will be taken directly to the Main Home page of the Mahallah app.
After login, your Mahallah name is displayed at the top. Scroll through the home screen to see announcements, prayer timetable, community tools, and the Qibla compass — all in one place.
New Mahallah announcements are highlighted at the top of the home screen so you never miss important community news.
Fajr, Sunrise, Duha, Dhuhr, Asr, Maghrib, and Isha times are shown with analog clocks, the next prayer name, and a live countdown timer.
Both the Islamic (Hijri) date and the English date are displayed prominently on the home screen every day.
Use the navigation cards to add and manage your family members' and personal details within the app.
Tap the Complaint card to navigate to the complaint submission form and raise concerns directly with your Mahallah administration.
A live compass at the bottom of the home screen shows the accurate Qibla direction from your current location at all times.
If Business Sanda Reg. is selected, the following steps will apply — you will be taken through location verification and phone number lookup to confirm your business registration before proceeding.
The app will first request your location access. Once location is granted, enter the registered head of household's phone number to look up the associated business record.
If location access is blocked, a prompt will appear — go to your device Settings, enable location for Mahallah360, then return to the app to continue.
Type the phone number of the registered head of household into the field provided. This must match the number recorded in the Mahallah system.
Tap Search to look up the business records linked to the phone number you entered.
Once your number is found, request a one-time password to verify your identity and gain access to the Business Home page.
Tap Get OTP — a 6-digit verification code will be sent as an SMS to the registered phone number immediately.
Type the OTP you received via SMS into the verification field and tap Verify to confirm your identity.
Once verified, you will be redirected directly to the Business Home page, where all business records associated with the registered head of household are displayed and managed.