Privacy Policy Mahallah360

Mahallah360 (“we”, “our”, “us”) is committed to protecting the privacy and security of all users, including Masjid administrators and Mahallah members. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform (website and mobile application).

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, address, phone number
• Family member details
• National ID or identification details (if provided)
• Date of birth, gender, marital status

Community Information

• Education and profession details
• Household information
• Health-related information (if voluntarily provided)

Financial Information

• Sanda (subscription) records
• Payment details and transaction references

Usage Information

• Login details and device information
• App usage activity and interaction data

2. How We Use Information

We use collected information to:

• Maintain accurate Mahallah records
• Enable Masjid administration and community services
• Facilitate communication between Masjid and members
• Manage welfare, Zakaath, and support services
• Provide reports and analytics for better decision-making
• Improve system performance and user experience

3. Data Sharing

We do not sell or rent personal data.

Information may be shared only with:

• Authorized Masjid administrators
• Mahallah360 system administrators (for support and maintenance)
• Relevant authorities (only if required by law)

4. Data Security

We implement strong security measures to protect your data:

• Secure servers and encrypted connections
• Access control and authentication systems
• Regular monitoring and system updates

However, no system is 100% secure, and users are advised to protect their login credentials.

5. Data Accuracy & Responsibility

• Users are responsible for providing accurate information
• Masjid administrators verify and manage submitted data
• Mahallah360 supports maintaining data consistency and integrity

6. User Rights

Users have the right to:

• Access their personal data
• Request corrections or updates
• Request deletion of their data (subject to Masjid approval)

7. Data Retention

We retain data as long as necessary for:

• Community management
• Legal and administrative purposes

8. Third-Party Services

Mahallah360 may integrate with third-party services such as:

• Payment gateways
• SMS gateways

These services have their own privacy policies.

9. Children’s Privacy

Mahallah360 may include family member data, including minors, which is managed by the head of household and Masjid administration.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

• +94 77 730 7292
• +94 77 951 8757
• +94 77 361 7091

Website: https://mahallah360.com

Mahallah360 is not just a software platform - it is a trusted system designed to help Masjids manage their communities with responsibility, accuracy, and transparency.